Privacy Policy
Last updated: February 6, 2025
1. Introduction
Blue Deer ("we," "our," or "us") operates a property management platform that helps property managers track water bills, tenant information, and send notifications. This Privacy Policy explains how we collect, use, and protect your information.
2. Information We Collect
We collect the following types of information:
- Account Information: Name, email address, and password when you create an account
- Property Information: Property addresses, water bill amounts, and related data you enter
- Tenant Information: Tenant names, phone numbers, and email addresses that you provide
- Communication Data: SMS messages sent through our platform and delivery status
- Usage Data: How you interact with our platform for service improvement
3. How We Use Your Information
We use your information to:
- Provide and maintain our property management services
- Send SMS and email notifications on your behalf to your tenants
- Process and track water bill information
- Improve our platform and user experience
- Respond to your requests and support inquiries
4. Information Sharing
We do not sell, rent, or share your personal information with third parties for marketing purposes.
We may share information only in these limited circumstances:
- Service Providers: We use Twilio for SMS delivery. They process phone numbers and messages solely to deliver your notifications.
- Legal Requirements: If required by law or to protect our rights
- With Your Consent: When you explicitly authorize us to share information
5. SMS Messaging
When you use our SMS notification feature:
- Messages are sent only to phone numbers you provide for your tenants
- Message content is determined by you, the property manager
- We retain message logs for your records and service improvement
- Recipients can reply STOP to opt out of future messages
- Message and data rates may apply to recipients
6. Data Security
We implement appropriate security measures to protect your information, including:
- Encrypted data transmission (HTTPS)
- Secure password hashing
- Access controls and authentication
- Regular security reviews
7. Data Retention
We retain your information for as long as your account is active or as needed to provide services. You may request deletion of your account and associated data by contacting us.
8. Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate data
- Request deletion of your data
- Export your data
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page with an updated date.
10. Contact Us
If you have questions about this Privacy Policy, please contact us at:
Blue Deer Property Management
Email: support@bluedeer.space